This is a one mama shop. If you have a question or problem shoot me a kind email at firstname.lastname@example.org. Current turn around time is up to four weeks. I am currently transitioning to having everything ready to ship to eliminate these ridiculous wait times. I will announce when I've been able to make the switch hopefully by April 2016.
At this time I can no longer offer exchanges/returns of course unless your product is defective. Please measure twice when placing shoe orders.
Thank you for your support.